Huntington Beach Pool Service Policies

New customers want to know "What does your Huntington Beach pool service include and what extra charges would we expect?". This article will explain our Huntington Beach pool service policies and charges.

 

 

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Our current base pool service rates are on our services page on our Pool Heaven website poolheaven.net. Huntington Beach, Fountain Valley, Westminster, Garden Grove, and Costa Mesa have small to medium sized yards and brush with mild to moderate wind, so our base service rate plans at our website should fit most swimming pools and spas in these areas. They start at $75 per month for expert, contractor licensed, water chemistry certified, Huntington Beach swimming service.

Huntington Beach pool service

Our regular Huntington Beach pool service includes:

  • tile, wall, and pool body brushing
  • netting
  • vacuuming
  • pool water chemical balancing
  • backwashing
  • basket cleaning
  • etc.

These actions will be done as needed to keep your swimming pool safe and clean. Normal adding of chlorine and acid are included with your Huntington Beach swimming pool cleaning service.

Filter Cleans and Extra Chemical Charges

Huntington Beach swimming pool cleaning serviceWe have annual extra charges for filter tear downs and extra chemicals. Most swimming pools in these same cities are fine with annual filter cleans. Few may need to be inspected and cleaned twice a year. This filter service keeps swimming pool systems running efficiently and elongates the life of your pool equipment and parts. We charge $95 for the filter clean at the time of this writing.

You can clean your own filter, but you need to let us know, so we don't schedule one for you. We do not recommend this unless you are an expert at this job and we cannot help or advise you how for liability. You could hurt yourself and others if not done correctly with caution.

We have extra chemical fees for conditioner, algaecide, phosphate remover, and clarifier. This fee may be different for some pools depending on the environment, but most of our pools have a one time fee in April for around $95 at the time of this writing. This annual extra chemical fee covers all these chemical products as needed.

One side note is that black algae needs a special treatment that is not included with this fee. Black algae tends to come back like termites and takes more thorough treatment.

orange pool cleaning serviceWe have a special non-metallic algaecide that only pool professionals can buy. This product is amazing and adds a sparkle to our swimming pools that many untrained eyes notice.

 

It has several advantageous properties on top of killing algae such as assisting with over use and parties. The chemical agent helps keep your swimming pool clean and clear even if chlorine levels drop, so you can expect sparkling pool water all of the time.

Other Huntington Beach swimming pool cleaning service companies may use metallic products to kill or prevent algae in your swimming pool. The metallic ions can stain and hurt your pool and are not good for body contact either. Very rarely these metallic products have to be resorted to though. VERY RARELY!

Our special algae killing chemical does not contain any metal and does not strip chlorine from the swimming pool like these metallic algaecides either. This special chemical is very expensive, so we have to charge extra for it, but it really is worth every bit of the cost.

Water Level

We do not add water to your swimming pool! You would not believe the amount of claims and damage that ensue from pool cleaners who forget to turn the water off. Pool cleaners are very busy and handle 15 to 20 swimming pools in a day while handling a cell phone and any other pool related issues that come up. Many forget how easy it is to forget to turn the water off and will do it until they flood someone's yard.

Our insurance company reminds us often to NOT FILL POOLS WITH WATER. Be sure and use your oven timer, cell phone timer, or leave your keys at the faucet when you fill your pool with water!

Huntington Beach swimming pool cleaning service

 

 

 

 

The homeowner is responsible for keeping the pool water level around mid-tile to 3/4 up the tile line. If you look at your skimmer hole, you want the water level a little higher than the mid level at all times. 

Vacation Policy

We take 3 weeks off a year for vacation. The weeks are Easter, Thanksgiving, and Christmas. It could be the week before, during, or after. Please call or text us weeks before if you have a request or want to know which week!

Holiday Policy

In the event of a holiday, we will come the day before or after the holiday. Please call or text us with specific questions.

Rain Policy

In the event of rain, we will clean out baskets, check and balance chemicals only. We will come back on your next service visit and fully clean the pool. There are several hazards with the rain such as traffic accidents, lightning, slipping/tripping, etc. This is without mentioning the difficult challenge of working in the rain.

Billing for Huntington Beach Swimming Pool Cleaning Service

We send invoices out between the 10th and the 20th of every month and the payment is due by the 10th of the following month. We send the invoice out around August 15th for the month of August service and it is due by September 10th. There is a late fee of $5 or 1.5% of the total amount owed (whichever is greater) every month if payment is not received by the 10th of the following month. You can pay with credit cards and we have autopay as an option as well.

We can email your invoices and they come with an instant pay option. We are forgiving of this late fee and do not like to use it, but cash-flow is very important to small businesses like ours. Remember, we are paying for the labor, materials, insurance, trucks, etc. before we even send the invoice out. Late payments can cripple work first, bill after small businesses like ours.

Office Hours

Our office hours are Monday through Friday from 9am to 5 pm. We are closed on the weekends. Texting is the fastest way to communicate with us. We do not have to retrieve a voicemail to write down a phone number that may not be clear. Texting helps us save time to keep you informed and you can also email us for convenience.

huntington beach pool cleaning serviceLet us know if we can provide a free Huntington Beach swimming pool cleaning service estimate for you. Put your swimming pool in Pool Heaven now!

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714-336-5184    email: poolheaven@yahoo.com

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Contact Us:

714-336-5184

poolheavenhb@gmail.com

7451 Warner Av. PMB-216

Huntington Beach, Ca. 

92646

(Not a Store Location)

 

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